Terms and Conditions
Welcome to Crust & Ember Pizzeria. By accessing or using our website located at meadowridgecommons.sbs (the “Site”), you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree, please do not use the Site.
1. Acceptance of Terms
These Terms constitute a legally binding contract between you and Crust & Ember Pizzeria for use of the Site and any services offered. We may modify the Terms from time to time. Continued use after changes constitutes your acceptance of the revised Terms. If you are acting on behalf of a business, you confirm you have the authority to bind that business.
2. Use of the Site
- You may access and use the Site for lawful purposes and in accordance with these Terms.
- You agree not to interfere with or disrupt the Site, or to attempt to gain unauthorized access to internal systems.
- You must be at least 16 years old to place orders. If you are under 18, you may use the Site only with parental or guardian consent where required by law.
3. Ordering and Payments
All orders placed on the Site are subject to availability and our acceptance. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in £ and do not include taxes unless stated. Payments are processed securely through our payment partner and are governed by that partner’s terms. By placing an order, you authorize Crust & Ember Pizzeria to charge the applicable amount for the products you have ordered.
4. Delivery
Delivery times are estimates and may be affected by operational conditions. We strive to fulfill orders promptly and to provide accurate tracking where available. Delivery will be to the address you provide during checkout. If you require delivery to a specific area, please ensure the details are accurate: 221B Baker Street, London, NW1 6XE, United Kingdom.
5. Returns and Refunds
Our aim is to provide fresh and high-quality pizzas and related products. If you have concerns about your order, contact us within 14 days of receipt with your order number and details. We will assess the issue and offer a suitable remedy, which may include a replacement, credit, or refund where appropriate.
6. Intellectual Property
All content on the Site, including text, images, logos, and design, is protected by copyright, trademark, and other intellectual property laws. You may use content only for personal, non-commercial purposes and as expressly allowed by us. Do not remove copyright notices or alter ownership statements.
7. Privacy
Your privacy is important. Our Privacy Policy explains how we collect, use, and protect your information when you visit the Site or place an order. By using the Site, you consent to the practices described in the Privacy Policy.
8. Limitation of Liability
To the maximum extent permitted by law, Crust & Ember Pizzeria will not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use the Site or the goods purchased. Our total liability for any claim related to a purchase will not exceed the amount paid for that purchase.
9. Indemnification
You agree to defend, indemnify, and hold harmless Crust & Ember Pizzeria and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Site, violation of these Terms, or infringement of third-party rights.
10. Changes to the Terms
We may update or modify these Terms at any time. If changes are material, we will provide notice on the Site or by other means. Your continued use after changes constitutes your acceptance of the updated Terms.
11. Governing Law and Disputes
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of United Kingdom without regard to its conflict of laws rules. Any disputes shall be resolved in the courts of London.
12. Contact
If you have questions about these Terms, please contact us at +44 20 7946 0958 or via the Site’s contact page. Our physical address is located at 221B Baker Street, London, NW1 6XE, United Kingdom.
Last updated: A date will be applied if not provided here. This policy pertains to services offered by Crust & Ember Pizzeria and is intended for a pizzeria context, featuring fresh pizza and lemonades such as juice or lemonade for accompanying drinks.